Company: The Old Mills Coffeeshop Ltd
Location: Cardiff City Centre
Job Role: OMC Team Member
Job type: Casual
Hours: Part time, exact hours tbc, may include afternoons and weekends
Pay: £9 per hour
Start date: November 2021
About The OMC: The Old Mills Coffeeshop (OMC) Ltd is an Online CBD retailer. We are now expanding and opening a CBD Hub in the [Cardiff] City Centre.
The Hub will be utilised as a Click & Collect location and general advice point.
Although we have the word 'Coffeeshop' in our name we currently do not serve coffee (except to ourselves), the term has been used as in Dutch culture.
The Old Mills Coffeeshop = The Old Mills Cannabis (Hemp) Shop
We pride ourselves on providing fantastic quality products at great prices, with unbeatable Customer Service.
Our Values: Honesty, Respect, Reliability, Service, Genuine.
Job Description: We are looking for someone to join the team on a part time basis. You will be undertaking a variety of different tasks all dependent on what the business needs at the time. From general housekeeping (sweeping, cleaning, tidying, etc), to Customer Service, Order fulfilment & Marketing (online and in person in the local area).
Job Duties & Responsibilities:
Marketing: Face-to-face, including pounding those pavements to promote the brand. Online - Facebook, Instagram responses, potentially creating posts, general upkeep.
Customer Service: We stand by our unbeatable customer service and expect the standard to be upheld. This includes quality presentation and packing of all orders.
Attending customer queries in a timely manner with professional attitude and friendly demeanor.
Processing and logging sales via the POS terminal.
Fulfilling Orders to a high standard to ensure the products arrive in perfect condition for customers.
General housekeeping: Keeping the business areas clean and tidy. This can include cleaning, sweeping, tidying, washing dishes, etc...
You will not be responsible for producing products or handling raw food in any way other than, packing ready-to-go edibles, i.e. gummy candy into bags using tongs or gloves.
- Excellent Customer Service skills are essential.
- Basic computer literacy for responding to email queries, etc...
- Good telephone manner.
- The person will need to keep a relatively open mind to work in the CBD/Cannabis industry.
- Eager to learn, happy to work a cross-skilled role.
Presentable with good personal hygiene. Organised & punctual, Professional, amiable, approachable, Trustworthy.
An interest in the field is advantageous but not essential. Training will be given.
Why work for The OMC?
We have a high standard of expectations and this goes both ways. Work for us & we will look after you. We do things right. CBD is a rapidly expanding business and we at The OMC have created & curated some of the best products on the market.
That with the exceptional service we offer puts us in front of the competition. We are opening our new OMC Hub in the City Centre. We work hard & play hard.
If you think this is for you then why not join us for the ride...?
How to apply:
Please send your CV and any cover letter to email@example.com